Shipping Policy

WuduWash Shipping Policy
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At WuduWash Ltd, we are committed to delivering your order efficiently and reliably. This Shipping Policy outlines the terms and conditions related to the delivery of products purchased from our website or via direct quotation.
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1. Order Processing & Dispatch
All orders are processed during standard business hours (Monday–Friday, 9am–5pm, excluding UK public holidays).If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

For products in stock, dispatch will occur within 2 working days from the order confirmation date.

You will receive a dispatch confirmation email once your item(s) have been shipped, including relevant tracking information where applicable.

2. Delivery TimeframesUK delivery typically takes 2–5 working days from the date of dispatch, depending on location and courier service.

International delivery times vary based on destination and customs processes. For international shipping quotes or timelines, please contact us prior to placing your order.

3. Out of Stock ItemsIf the item you have ordered is currently out of stock, a member of our team will contact you with an estimated restock date.You are also welcome to reach out to us directly at sales@wuduwash.com for real-time stock updates and lead times.

4. Delivery ChargesShipping costs are calculated based on item size, weight, and delivery location. These charges will be clearly communicated at the time of quotation or checkout.

5. Damaged or Lost ItemsIn the unlikely event that your order arrives damaged or is lost in transit, please notify us within 48 hours of delivery at sales@wuduwash.com with photographic evidence where applicable. We will arrange for a replacement or refund in accordance with our returns policy.

6. Contact UsIf you have any questions about your order or shipping arrangements, please contact our customer service team:

📧 sales@wuduwash.com
📞 ‪+44 (0)333 577 0513‬